Privacy Policy

Last updated: April 20, 2025

This Data Protection Policy explains how Lend Advisor ("we," "us," or "our") collects, uses, and protects your personal data when you use our online loan matching service.

Collecting Personal Information

We may collect personal information that can identify you (including but not limited to your name, e-mail address, contact details, residential address, gender, age, date of birth) as well as financial information (including but not limited to income details, credit profile, and employment information). When you provide personal information through the Platform or otherwise provide to us, the information may be sent to servers located in Singapore.

All personal data collected is used solely for the purpose of providing our loan matching services and related communications. We take reasonable steps to ensure that the personal data we collect is accurate and protected from unauthorized access.

We collect and use your personal data for the following purposes:

  • Verifying your identity before providing our services
  • Matching you with appropriate financial institutions and lenders
  • Responding to your queries, requests, and feedback
  • Improving our services and website functionality

The personal information we collect is essential for us to deliver our loan matching services effectively. Without this information, we may not be able to match you with suitable loan options or respond to your requests.

Sharing Personal Information

We may share your personal data with certain third parties to facilitate our services. This includes sharing your information with financial institutions and lenders in our network for the purpose of loan matching. When we share your information, we take steps to ensure it remains protected.

We may also disclose your personal information in the following circumstances:

  • When required by law or in response to legal requests
  • To protect our rights, privacy, safety, or property
  • In connection with a business transaction such as a merger or acquisition

You agree that we are not responsible for the actions of these third parties with respect to their use and handling of your personal data. These entities or their servers may be located either inside or outside Singapore.

Protecting Your Information

To safeguard your personal data, we have implemented appropriate security measures:

  1. Encryption for data transmission
  2. Access controls to limit data exposure
  3. Regular security assessments and updates
  4. Staff training on data protection practices

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies on our website. By using our Platform with your browser settings adjusted to accept cookies, you consent to our use of:

  1. Google Analytics cookies to analyze site usage
  2. Functional cookies to remember your preferences
  3. Session cookies to facilitate site navigation

Cookies allow your browser to remember specific information which the web server can later retrieve and use. We do not use cookies to store any personal information that could be read or understood by others.

Changes to This Policy

We may update this Policy from time to time without prior notice. Updates will be posted on our website with the revised date. Your continued use of our Platform after such changes constitutes your acceptance of the revised Policy.

Contact Us

If you have questions about this Policy or your personal data, please contact us.